We are well into the countrywide lockdown since President Cyril Ramaphosa made the announcement on Monday 23 March, in response to the worldwide spread of Covid-19. This means that South Africans, with the exception of certain categories of businesses, are required to stay at home. This has put severe restrictions on everyday facets of life we often take for granted, like nipping down to your local branch to take care of pressing banking needs. The good news is, you can do your banking from the comfort of your home.

The internet has literally changed the world! Almost everything can now be done from your cellphone, your laptop, or tablet. For the duration of the lockdown, the internet gives you the ability to keep in touch with your loved ones, to work from home, and to bank online.

Thanks to the internet, convenience, simplicity, and speed are now the buzzwords around which we structure our lives. Nowhere is that more apparent than in the world of banking. Due to the restrictions imposed upon us during this Coronavirus pandemic, it is so much harder to visit a branch to make payments or change account details. That’s why is makes sense to switch to internet banking. It means you can bank safely and securely, wherever you are, at the click of a button.

If you haven’t yet embraced the convenience and power of African Bank internet banking, this is the ideal opportunity.

How to do internet banking

The process is incredibly simple. You can register on the African Bank website and follow the prompts. If you don’t have an account with African Bank yet, you can apply for a bank account online at the same time. You can also check your credit score for free.

Once registered, you can choose how you would like to do your banking. Cellphone Banking, for instance, allows you to view your account balance, buy prepaid services and make payments. Simply dial *120*225# to accept the terms and start banking from your phone. Just because you don’t have a smartphone, doesn’t mean you can’t enjoy the convenience of banking on the go.

For a greater range of functionality, however, installing the African Bank App will allow you to perform more complex actions like managing card limits, re-investing funds and even requesting a tax certificate. Search for African Bank on GooglePlay or AppStore to download and install.

For the full banking experience and the ability to manage almost all aspects of your financial life, log on to www.africanbank.co.za for Internet Banking.

How do I check my bank statement online? 

Once you have logged on to African Bank online banking, choose the account type you wish to get a statement for. Your options are at the top of the screen. Go to Account Documents and click on Get Statement — you will be taken to a screen where you can choose your date range. It will automatically default to 90 days, but you can choose any period you like using the calendars. You can then download, print or email your statement.

Similarly, you can view your statement using Cellphone Banking or the App by selecting the appropriate account and your desired option.

 

Is internet banking safe?

Internet banking is extremely safe, provided you: 

  • Never give out your online profile details or your secret PIN.
  • Never connect to your internet banking from a public Wi-Fi.
  • Never click on links in emails, even if they seem to be valid.

Keeping your bank account and personal details safe should be a high priority.

Do I qualify for a loan at African Bank? 

This depends on your current credit score and history. For a free detailed credit report, simply register on www.africanbank.co.za. You can then download your credit report via the website or the African Bank App. You don’t need to hold an African Bank product to enjoy this free benefit.

You can apply for a loan directly via African Bank internet banking or request a callback via the App or Cellphone Banking. You do however need to be over 18 years of age, have proof of your salary income and have 3 months worth of bank statements reflecting this income.

Save time and hassle by managing your account the way you want to. Register for internet banking now if you haven’t done so yet. 

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